Customer Support

BabyCord customer support is committed to supporting you through every step of the decision-making and storage process. Our knowledgeable team is available to answer any questions or concerns before making this important decision. To help assist during the decision-making process to store cord blood, we have established a dedicated educational center at our facility that is open to the public. We provide the parents with comprehensive educational resource to further understand the unique medical benefits of storing your child’s cord blood and tissue.

Once enrolled each customer will be assigned their own representative that will remain readily available to answer any questions or concerns throughout the process before collection and after your baby’s cells are stored.

We bank your baby’s extracted stem cells under full confidentiality and are only made available to you upon your request.
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