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Customer Satisfaction Questionnaire
Customer Satisfaction Questionnaire ADM.04A.01
1 - My Scientific Advisor provided me with sufficient information needed
Excellent
Good
Fair
2 - My Scientific Advisor was able to answer my questions?
Excellent
Good
Fair
3 - How Satisfied are you with the following:
- A - Responsiveness of nurses & Availability upon Delivery Time.
Excellent
Good
Fair
- B - Quality of BabyCord staff Communication.
Excellent
Good
Fair
- C - Quality of support from Marketing/Finance delegate.
Excellent
Good
Fair
- D - Attached documents accuracy.
Excellent
Good
Fair
- E - Prices were reasonable compared to quality of service.
Excellent
Good
Fair
4 - Our service line up to your expectation.
Excellent
Good
Fair
5 - Would you recommend us to your friends/family?
Yes
No
May be
6 - In the future, would you bank your coming baby’s cord blood with us?
Yes
No
May be
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